Hi, I'm Jessica Wilkins,
and I'm an expert in Human Factors
I’m passionate about my work and making systems, technology, and the built environment easy to use for everyone.
Career Highlights
Human Factors Research Associate
During my position as a Human Factors Research Associate at Ward of the 21st Century (W21C) I had the opportunity to lead, from conception to completion, a usability test for a client’s product.
Usability Evaluation
I led the project of assessing a client’s mental-health based application, completing a heuristic evaluation, conducting interviews with end-users, evaluating the data, and returning action-based insights and design recommendations to the happy client to improve the usability of the product.
UCAN Project Co-Lead
As co-lead on the University of Calgary’s Accessibility Network (UCAN) team, I investigated the accessibility of UCalgary’s built environment through a mixed-methods approach.
Mixed Methods Accessibility Assessment
Myself along with the UCAN team conducted:
Results & Presentation
Based on our findings, the UCAN team generated a set of design recommendations for the university, for example implementing more easily readable signage on campus.
These results have been communicated to various university groups, and have recently been presented at the international CAPDHHE Conference, which highlights work on disability awareness in higher education. This is an ongoing project with many goals and moving parts.
PICFAST Eye-Tracking Project
Lead the data collection and research activities investigating how to improve student nursing skills of peripheral intravenous catheterization (PIVCs)
first attempt success (PICFAST),
using a gaze-focused technique.
Along with a small team, I conceptualized the research design, carried out PIVC trials using eye-tracking technology, and created a clinical trial protocol to continue the research with the goal of implementing new educational techniques into nurses training.
UD for AVIs and ADHD
For my Master’s of Science thesis, I’m currently investigating the impact of universal design (UD) on asynchronous video interviews (AVIs) for individuals with attention-deficit/hyperactivity disorder (ADHD).
This two-part study will survey working adults with ADHD to gauge design preferences, then implement them into a mixed-methods experimental design. This project will determine the impact of UD for an ADHD population and for everyone, in the age of increasingly popular AVIs.
I'd love to hear from you.
Contact Me!
587-225-2805
jessica.wilkins@ucalgary.ca