Hi, I'm Jessica Wilkins,

and I'm an expert in Human Factors

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I’m passionate about my work and making systems, technology, ​and the built environment easy to use for everyone.

Career ​Highlights

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  • Experience as a Human Factors Research Associate
  • Pursuing a Master’s of Science degree in Human ​Factors Psychology
  • Led a usability evaluation for a client app and ​generated evidence-based design ​recommendations
  • Co-leading a project assessing the accessibility of ​the built environment of the University of Calgary
  • Investigated how to improve nursing skills with a ​gaze-focused technique
  • Researching universal design of asynchronous video ​interviews for individuals with ADHD

Human Factors ​Research ​Associate

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During my position as a Human Factors ​Research Associate at Ward of the 21st ​Century (W21C) I had the opportunity to ​lead, from conception to completion, a ​usability test for a client’s product.

Usability ​Evaluation

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I led the project of assessing a client’s ​mental-health based application, ​completing a heuristic evaluation, ​conducting interviews with end-users, ​evaluating the data, and returning action-​based insights and design ​recommendations to the happy client to ​improve the usability of the product.

UCAN Project ​Co-Lead

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As co-lead on the University of Calgary’s ​Accessibility Network (UCAN) team, I ​investigated the accessibility of UCalgary’s ​built environment through a mixed-​methods approach.

Mixed Methods ​Accessibility ​Assessment

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Myself along with the UCAN team conducted:

  1. An environmental scan to find all existing ​information on accessibility at Canadian ​Universities,
  2. Surveyed expert access advisors on their opinions ​of accessibility improvement needs across ​Canada,
  3. Conducted interviews with students who identify ​as having a physical disability,
  4. Integrated a mobility wheelchair lab exercise into ​an undergraduate course to identify issues and ​add support to the voice of the disabled students

Results & ​Presentation

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Based on our findings, the UCAN team generated ​a set of design recommendations for the ​university, for example implementing more easily ​readable signage on campus.

These results have been communicated to ​various university groups, and have recently been ​presented at the international CAPDHHE ​Conference, which highlights work on disability ​awareness in higher education. This is an ongoing ​project with many goals and moving parts.

PICFAST Eye-​Tracking Project

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Lead the data collection and research activities ​investigating how to improve student nursing skills of ​peripheral intravenous catheterization (PIVCs)

first attempt success (PICFAST),

using a gaze-focused technique.

Along with a small team, I conceptualized the research ​design, carried out PIVC trials using eye-tracking ​technology, and created a clinical trial protocol to ​continue the research with the goal of implementing ​new educational techniques into nurses training.

UD for AVIs and ​ADHD

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For my Master’s of Science thesis, I’m currently ​investigating the impact of universal design (UD) ​on asynchronous video interviews (AVIs) for ​individuals with attention-deficit/hyperactivity ​disorder (ADHD).

This two-part study will survey working adults with ​ADHD to gauge design preferences, then ​implement them into a mixed-methods ​experimental design. This project will determine ​the impact of UD for an ADHD population and for ​everyone, in the age of increasingly popular AVIs.

I'd love to hear ​from you.

Contact Me!

587-225-2805

jessica.wilkins@ucalgary.ca